Send a deletion request to our support team.

Include your registered phone number and dealer name so we can identify the account. Never send your password, OTP or identity documents in the initial email.

Request account deletion by email

This opens your email app; you must send the message to submit the request. If it does not open, email info@zameenexpert.pk yourself with the subject “Delete my Zameen Expert account”.

What happens next

  1. Send the request with your registered phone number and dealer name.
  2. We contact you to verify that you own the account. This protects you from another person requesting deletion of your records.
  3. We process the verified request within 30 days and confirm completion. Signing out or temporarily disabling an account is not a substitute for deletion.

If you cannot access your registered number, explain this in your email so support can discuss another suitable ownership check. Do not email your password.

What is deleted

  • Your dealer account, sign-in sessions and profile details, including your name, phone number, agency label and designation.
  • Your inventory and requirements, their private account-linked details and related matches or alerts.
  • Property photos and processed image copies associated with your account.

The society map and shared plot catalogue are not owned by your dealer account and are not deleted. Other dealers' independent listings remain. Information already copied into another person's screenshots or external messages is outside our control.

Timing and limited retention

Up to 30 days: removal from active systems after we verify ownership.

Up to another 30 days: deleted information may remain in restricted backups after live deletion, then is cleared through backup expiry. It is not republished or used to reactivate your account.

If limited information must be retained for a specific legal obligation, security investigation or fraud dispute, we explain what is retained, why and for how long when handling your request. It is restricted and does not keep the account or its listings active.

Need to remove only some information?

You can delete individual inventory items or requirements and edit your profile inside the app. You may also email support to request removal of specific information without closing your whole account. Uninstalling the app alone does not remove its server data.

Who handles the request

Zameen Expert is operated by Husnain Masood, using Kryyvo as the Google Play developer name.


Read the app privacy policy for more about data handling.